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VA ROLE

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OUR ROLE AS A VA

As a Virtual Assistant (VA), you’re the first point of contact for potential clients. Your role is crucial for setting the stage for successful partnerships.

Your Key Tasks:

Cold Calling B2B Prospects

Call businesses to introduce ADS's services.

Following Up

Check if the client has reviewed the proposal and address any questions.

CRM Management

Save and update lead information in the CRM system.

Tip: Always stay friendly, professional, and confident on calls.

WHAT ADS EXPECTS FROM YOU?

Work Diligently and with Integrity

Stay focused and complete daily call tasks.

Be honest and transparent with clients.

Be Conversational

Don't sound robotic. Speak naturally and confidently.

Build rapport by being genuinely interested in the customer's needs.

GOALS & TASKS

1

Log into systems and tools

Systems and tools are provide
Start by reviewing your call list.

2

Call the Leads

Use the script provided and adapt it to the conversation.

3

Update the CRM

Record call outcomes and add notes for follow-ups.

Tip: Remember, you're offering a valuable service that makes buildings look better and last longer!

Click on the "Edit" button in the top corner of the screen to edit your slide content.
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1. What type of company is ADS LLC?
A) A marketing agency B) A property maintenance company C) A construction company D) A window manufacturing company
2. True/False: ADS LLC only provides window cleaning services.
True False
3. Fill in the Blank: ADS LLC helps businesses maintain clean, ____________-looking buildings.
professional beautiful
4. Which of the following services improves solar energy efficiency?
A) Window Cleaning B) Pressure Washing C) Dryer Vent Cleaning D) None of the above
5. Why do commercial buildings need window cleaning services?
A) To maintain a clean and professional appearance, attract customers B) To protect the property’s value. C) A and B
6. True/False: One of ADS LLC’s services is cleaning dryer vents to reduce fire risks.
A) True B) False
7. Which type of buildings does ADS LLC primarily serve?
A) Residential homes B) Small retail shops C) High-rise and commercial buildings
8. What are the two types of buildings that ADS LLC mainly serves?
A) High-rise buildings with large windows. B) Commercial offices with expansive window areas. C) Residential Multi-Family D) All of the Above E) A and B
9. What is the primary responsibility of a VA when calling potential clients?
Sell services directly over the phone Collect personal details Send the bid with interested prospects
10. True/False: One of your tasks as a VA is to follow up with potential clients after sending the proposal
True False
11. Fill in the Blank: When calling potential clients, you should always sound __________ and confident.
natural smart authoritative
12. Why is it important to build rapport with the person you're calling?
It makes the conversation more natural, increases trust, improves the chances of setting an appointment. All of the above